Privacy Policy
PRIVACY POLICY PNK&PLMZ
Last updated: 1 March 2025
PNK&PLMZ values the protection of your personal data. We process your data in a manner that complies with the General Data Protection Regulation (GDPR). In this privacy statement, we explain which data we collect, why we do so, and how we safeguard your privacy.
1. Contact Details
PNK&PLMZ
Albert Cuypstraat 103-3, 1072CR Amsterdam
Phone number/ Whatsapp +31 6 16806493
Email address: hello@pnkandplmz.com
Chamber of Commerce number: 96464895
VAT number: NL 005212351B54
Our Data Protection Officer is A.Winters. She can be reached at pnkandplmz@gmail.com.
2. What Personal Data Do We Process?
We process the following personal data when you use our website or services:
- First and last name
- Company name (if applicable)
- Address details
- Phone number
- Email address
- IP address
- Bank account number
- Order and payment details
- Browser and device data
- Website browsing behaviour
- Social media information (if you interact with our channels)
Special and/or Sensitive Personal Data
Our website and services are not intended for individuals under the age of 16. We do not knowingly collect data from minors. If you suspect that we have collected data from a minor without consent, please contact us, and we will delete this information.
3. Why Do We Process Personal Data?
We process your personal data for the following purposes:
- Processing your orders and payments
- Sending newsletters (only if subscribed)
- Customer service and communication
- Improving our website and services
- Fraud prevention and security
- Legal obligations (e.g., tax reporting)
We process personal data based on the following GDPR legal bases:
- Performance of a contract (e.g., processing orders)
- Legal obligation (e.g., tax administration)
- Legitimate interest (e.g., marketing, website security)
- Consent (e.g., newsletter subscription)
4. How Long Do We Retain Personal Data?
We do not retain your data longer than necessary for the purposes for which it was collected. We apply the following retention periods:
- Order data: 7 years (for tax compliance)
- Customer accounts: up to 2 years after last activity
- Newsletter subscriptions: until unsubscribed
- Contact details: up to 1 year after last contact
- Cookies: depending on type, up to 1 year
5. Sharing Personal Data with Third Parties
We only share your data with third parties when necessary to provide our services or comply with legal obligations. This includes:
- Payment providers (iDeal, Mastercard, Shopify Pay)
- Shipping services (PostNL, Budbee, DPD, DHL International)
- Email marketing services/ Web analytics and tracking services (Klavivyo, Trustpilot)
We have data processing agreements in place with all parties that process your data on our behalf to ensure your privacy is protected.
6. Cookies and Tracking
We use cookies to enhance our website and improve your experience. This includes:
- Functional cookies (necessary for website operation)
- Analytical cookies (used to improve the website, anonymised)
- Tracking cookies (only with your consent, used for marketing purposes)
Upon your first visit to our website, we ask for your consent to place tracking cookies. You can always adjust your cookie settings in your browser.
More information: https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/
7. Your Rights
You have the following rights concerning your personal data:
- Right of access: You can request information about the data we hold on you.
- Right of rectification: You can request corrections to inaccurate data.
- Right of erasure: You can request the deletion of your data.
- Right to object: You can object to certain processing activities.
- Right to data portability: You can request a copy of your data.
- Right to withdraw consent: If processing is based on consent, you can withdraw it.
To make a request, email pnkandplmz@gmail.com with a copy of your ID (black out your photo, MRZ, passport number, and BSN for privacy). We will respond within four weeks.
8. Automated Decision-Making
We do not make decisions based on automated processing that may have significant consequences for you.
9. Personal Data Security
We take appropriate measures to protect your personal data against loss, misuse, and unauthorised access. This includes:
- Secure connections (SSL)
- Access control and password protection
- Regular software updates and monitoring
10. Changes to Our Privacy Policy
We may update this privacy policy. Any changes will be published on this page. We recommend checking this statement regularly.
If you have any questions, please contact us at pnkandplmz@gmail.com.
This privacy policy has been drafted in accordance with the General Data Protection Regulation (GDPR).
